Service Dispatcher / Customer Service
About the Role
Field Service Dispatcher Peterson Cat has the immediate need for an experienced Field Service Dispatcher at our San
Leandro, CA location. Summary This position is responsible for coordinating the assignments of service technicians and
materials to accomplish repairs done in the field and administration of related paperwork. Essential Job Functions
Answer phone calls from customers and record all needed information for technicians to start repairs. Accurately open
work orders in Dealer Business System (DBS) with information given by the customer and/or internal Product Support Sales
Representative, including correct Purchase Order (PO) number or account number the job is charged to. Use Service
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.